Watch The Voice Agent Walkthrough
See how a call moves from first ring to booked next step.
AI VOICE AGENTS FOR TRADE BUSINESSES
Stop Losing Jobs To Missed Calls
AI voice agents answer, qualify, book, and follow up, all inside your We Build Trades growth system.
See And Hear It Working
Watch the walkthrough. Play the call demo. Hear the voice options.
Hear The Call Demo
Play the active We Build Trades audio demo.
0:00
LucyFriendly & Efficient
CharlotteEnergetic & Upbeat
AoifeWarm & Grounded
SophieWarm & Professional
TomApproachable & Calm
JamesConfident & Direct
Built Into Your Growth System
Calls, bookings, follow-up, and reporting all connect back into Leads Hub.
24/7 Call Answering
Calls are answered when your team is on a job, driving, quoting, asleep, or away from the desk.
Lead Qualification
The agent asks about service type, location, urgency, timeline, budget, and the right next step.
Live Booking Support
Book, reschedule, or confirm appointments based on your calendar rules and sales process.
Leads Hub Integration
Calls, summaries, tags, pipeline updates, recordings, and outcomes land where your team already works.
Outbound Follow-Up
Call new leads, old enquiries, appointment reminders, no-shows, and database reactivation campaigns.
Reporting And Review
See transcripts, recordings, call outcomes, lead quality, missed opportunities, and performance signals.
Behind The Scenes
The Complete Call Workflow
See how inbound and outbound calls move through the system, from first ring to CRM entry, end to end.
Contact Calls
Your business number
LEADS HUB
Call lands in your CRM
Rings Your Team
A
B
C
Staff Handles The Call
No AI needed
YES
Did Staff
Take The Call?
Take The Call?
NO, CONNECT TO VOICE AGENT
AI Voice Agent Takes Over
Human-sounding, trained on your business.
Pulls caller context from Leads HubCall Auto-Logged To Leads Hub
- Full call summary
- Enquiry type and tags
- Pipeline opportunity created
- Team notified by email
Lead Captured
Nothing slips through the cracks.
Campaign Triggered
Reminder, reactivation, or new lead.
LEADS HUB
Pulls contact and history
AI Agent Dials
Initiates the outbound call.
Leaves Brief Message
Call ends politely.
VOICEMAIL
Who Answered
The Call?
The Call?
HUMAN, CONTINUE
AI Confirms Identity And Purpose
Uses pulled contact data from Leads Hub.
Personalised to each callerOpt-Out Logged
Contact flagged in CRM.
NOT INTERESTED
Response?
INTERESTED, CONTINUE
Qualifies And Books Appointment
Checks calendar and confirms slot live.
Call Auto-Logged To Leads Hub
- Full call summary
- Outcome tagged
- Pipeline stage updated
- SMS confirmation sent
Lead Booked
Appointment confirmed and synced.
How It Works
We keep everything simple and transparent. No confusing tech project. Just a clear path from call flow to live agent.
01
Map The Call Flow
We capture your services, coverage area, qualification rules, booking logic, and handoff process.
02
Build The Agent
Your voice agent is trained, connected to Leads Hub, tested, and refined before real calls go live.
03
Get Installed
Once accepted, our team launches the system, monitors performance, and improves it from real call data.
One Platform. Six Voice Agents.
Each agent has a clear job inside the customer journey, so your team gets more than a generic call answering service.
AI Receptionist
Answers incoming calls, captures the enquiry, and routes the customer to the right next step.
InboundAfter-Hours Agent
Covers evenings, weekends, and bank holidays so customers don't hit voicemail when they're ready to book.
InboundAppointment Setter
Turns qualified enquiries into booked surveys, calls, or appointments based on your rules.
Inbound + OutboundReminder & Follow-Up
Confirms appointments, chases missing details, reschedules where needed, and keeps the diary cleaner.
OutboundDatabase Reactivation
Calls old leads and past customers with service reminders, seasonal offers, or check-up prompts.
OutboundLead Qualifier
Screens enquiries before they hit your diary so your team spends time on the right opportunities.
InboundVoice AI Features Included In The System
Everything you need to answer faster, qualify better, and keep follow-up moving.
24/7 Call Answering
Always-on call coverage for new enquiries, urgent calls, and after-hours opportunities.
CRM Integration
Contact records, fields, tags, recordings, transcripts, and pipeline stages update in Leads Hub.
Calendar Booking
Book, reschedule, cancel, or confirm appointments during the call.
Caller History
Recognise returning callers and use previous context instead of starting from zero.
Warm Transfer
Route urgent or high-value calls to a human when the call needs a real person.
Agent Handoff
Move calls between specialist AI agents for bookings, support, sales, or follow-up.
Voicemail Detection
Detect voicemail on outbound calls, leave a message, or end cleanly based on the campaign rules.
Keypad Input
Use DTMF keypad routing where needed, backed by smarter AI conversation logic.
Post-Call Analysis
Extract structured data, call summaries, transcripts, and clear next actions after every call.
Sentiment Analysis
Flag frustrated, urgent, or high-intent callers so the team can prioritise properly.
Custom Voice
Choose a voice style that fits your brand, from calm and professional to direct and confident.
Client Dashboard
Review live analytics, recordings, call logs, outcomes, and team performance signals.
Stop Losing Jobs To Missed Calls
The lead doesn't care why you missed the call. They just call the next company. The system protects the opportunities your marketing already created.
Without Voice AI
- Calls ring out when the team is busy.
- Customers leave voicemail or call a competitor.
- No clean call data lands in your pipeline.
- Evenings and weekends become dead time.
With We Build Trades Voice AI
- Every call has a route, even out of hours.
- Leads are qualified before they hit the team.
- Jobs, callbacks, and summaries land in Leads Hub.
- Your team follows up from context, not guesswork.
Simple, Transparent Pricing
No hidden setup. No unclear usage model. You can see what it costs before booking the call.
AI Voice Agent
SetupFull build, testing, training, and go-live. Per agent.
£750
ManagementHosting, monitoring, optimisation, and support.
£300 / month
UsageOnly pay for live call time the agent handles.
£0.75 / minute
Usage is billed from live connected call time. AI billing stops when the call is transferred to your team.
Book A DemoEverything Included
- Inbound and outbound calls
- Leads Hub CRM integration
- Calendar booking support
- SMS call summaries
- Custom voice setup
- Post-call data extraction
- Sentiment analysis
- Warm transfer to humans
- Agent-to-agent handoff
- Voicemail detection
- DTMF keypad routing
- Caller history awareness
Frequently Asked Questions
Clear answers before you book the demo.
Will Customers Know They're Speaking To AI?
The agent uses natural conversation, pauses, interruptions, and trained call logic. The key is not pretending to be human. The key is giving the customer a fast, helpful answer.
What Happens If The AI Can't Help?
It can transfer the call, capture the details, promise a callback, or route the enquiry based on the rules we set with you.
Can It Book Into My Calendar?
Yes. It can work with your Leads Hub calendar setup and follow the booking rules agreed during setup.
Can I Keep My Existing Number?
Yes. The setup can use call forwarding from your current Leads Hub number so customers call the same number they already know.
Do I Need Technical Knowledge?
No. We Build Trades handles the build, testing, training, go-live, and ongoing management.
What About Job Management Systems?
Direct ServiceM8, SimPro, and CommuSoft integration is on the roadmap. Leads Hub remains the main call and pipeline layer.
Ready To Stop Losing Leads On The Phone?
Book a quick demo and we'll show you how your AI voice agent would answer, qualify, book, and log calls for your trade business.